Student & professional accommodation specialists
Sugarhouse is a forward-thinking estate agents based in Leeds with fresh ideas & a wealth of experience in lettings & property management. If you are looking to rent or let a student or professional property in Leeds you have come to the right place.
Connecting you to the right properties in Leeds
We deal with all aspects of Student and Professional Rentals in Leeds, from matching tenants to properties, offering extensive All Inclusive rent packages, and undertaking refurbishments and repairs of all shapes and sizes. Our aim is simply to provide the best possible level of service and the best possible standard of property for our clients as we seek to put responsible landlords in touch with quality tenants.
If you are renting from us, then we hope the signing of the tenancy agreement is just the start of your relationship with us, not the end. As well as a host of additional services such as personal cleaners, broadband and contents insurance, we have links and promotions with various bars, restaurants, gyms and other services in the city. We even organise social events for those new to Leeds. Landlords can benefit from our full “From Buy to Let” service where we guide you through every aspect of sourcing, buying, developing and then renting a rental property. Our website is designed for use on all devices, you can read our regularly updated Blog, News and Landlord News pages. You can also keep up to date by following us on Facebook, Twitter, and Instagram.
We aim to be different
We believe we can offer not only some of the best choice of student and professional properties in Leeds, but also help and assistance into getting the most out of life in your city. We will not hammer you with hidden fees and charges and we'll offer you honest and impartial advice at all times.
Sweetening the environment
We're no eco-warriors, but we want to make life easier and keep our waste to a minimum. By using e-mail, the internet, text messaging and social media, we aim to cut down on as much paper as possible and make things simpler and more accessible for all of our customers.
A home, not just a house
We hope that we are able to provide a service that is superior to that of other companies; we know there are plenty of agents out there but we aim to go above and beyond in not only the quality and choice of the accommodation we can offer but also the scope and the quality of the services we provide.
"Great houses with really good facilities. Always reply straightaway and send someone round within the next 2 days. Staff are so friendly!"
"When we were looking for a house they were so helpful in trying to find what we wanted. Whenever we had problems at the house they are always very quick at responding and fixing the problem."
"I have recently organised a house for next year with Sugarhouse and everything went as quick and easy as possible. The team are a great example to all other letting agencies, with their professionalism and commitment."
"Such friendly and helpful people! All staff are easy to talk to and are open to questions no matter how many! Definitely recommend to anyone looking for a house!"
"We had our house on with another agent for 4 months with no success and no feedback. Sugarhouse advised me to organise some minor improvements and had the house rented within a week!"
"They're simply the best and super efficient!!"
"Many thanks for all your hard work; your administration is excellent and you communicated well with us throughout."
"Brill company, extremely professional yet friendly and always happy to help! Great to chat to for advice, over all the best in Leeds!"
Leeds University Student
"Sugarhouse Properties are always helpful when we have any problems with the house and always fix it immediately. They are constantly polite and friendly when we are in contact with them."
"They were very professional and helpful and did their utmost to provide great customer service and find us the exact property we were looking for that satisfied as many requirements as possible."
"You've taken a huge worry from my mind. Thank you so much for all your help and advice. My tenants have also been really pleased with you which is really nice. Everything was really straightforward and the tenants have been great."
"Friendly, professional service that offers great advice and sees you through from start to finish of the process of letting a house. Always available for any queries that you have and have a very quick response to let any problems that we have had in the house."
"They have just organised my third full refurbishment for me and they all look fantastic. I haven't lost a day's rent since they took over."
"The best marketing and customer service in the North Leeds student and professional market bar none!"
"Great value properties."
Come and meet the Sugarhouse Team!
All of our staff are here to help and look forward to meeting you. Here's a quick introduction to our team;
Dilshan joined us in 2023 initially as a placement student from Leeds Trinity but after a successful first stint, he now works for us on a part time basis. Originally from Nottingham, Dilshan now lives in the dizzy heights of Hyde Park, studying Business Management at Uni and spends his spare time watching football and socializing with friends.
Samantha (Sam) has just joined our maintenance team from a background of PBSA maintenance. She's used to first year students and helping them settle in! Sam grew up in Leeds and has a good knowledge of the local area. In her spare time, Sam likes to walk her two dogs Belle and Ruby and is a massive history geek!
Emma is our latest addition to the Accounts team and probably the first friendly voice you will hear if you have a query with your rent. She has a great understanding of our processes as she is actually a Sugarhouse Tenant. Emma enjoys a good book or spends her time playing chess with her friends.
Harry is the most recent recruit in the Lettings Department and has come from a background in sales and retail customer service. As an ex-Sugarhouse tenant, he has already been through the Sugarhouse customer experience and has a great understanding of our company values. Outside of letting houses, Harry is out on the golf course, playing pool or throwing darts.
Originally from Australia, Sam joins us as Lettings Manager to help with the day to day running of the lettings team.
With over 12 years industry experience, Sam has managed lettings operations in Yorkshire, London and Surrey.
Sam specialises in matching people with property and maintaining professional relationships with landlords of all types.
In his spare time, you can find Sam on the golf course, spending time with his two children or in the kitchen cooking up a feast.
Super-handy Dan has spent the last year restoring a period property near Wakefield - nothing like taking your work home with you. Dan can turn his hand to magic, juggling and riding a Unicycle and once won a competition to sing at the Royal Albert Hall. He's a man of many talents.
Joining Sugarhouse as our Accounts Admin, Emma is from Edinburgh and has a degree from Leeds Trinity University in Psychology. She’s since turned her hand to accounting and is studying her AAT accounting qualifications at night classes. Emma holds SCQF Level 4 qualifications in both Modern and Contemporary dance, loves contemporary and hip hop / street dance and continues to pursue her passion during her free time. She also loves shopping and cocktails.
With a background in student accommodation, and hailing from across the Pennines, Natasha has been manning our customer support department and is the first smiling face you’ll see when you come into our office. She’s a Lance Corporal in the Royal Regiment of Lancashire Fusiliers as a Fife player (we didn’t know what one of these was either!), and, used to take part in beauty competitions around the country. She has a 3-year-old Cavalier King Charles spaniel called Poppy.
After working and travelling abroad for a number of years, Richard finally ran out of countries that would have him, and so returned to the UK and unwittingly began his career in property in Leeds. Fifteen years later and he’s still here. He is loving being a new father, missing sleeping, and occasionally finds time for his love of football, photography and savoury pastries.
Charlie is a local Leeds lad and has over 20 years experience in the local residential lettings market. Recently moved to York, he spends his time between the two cities and loves his commutes through Gods own County (mostly clad in lycra). As well as cycling he loves spending time with his wife, two daughters and Nell the Dog.
Laura is our chief number cruncher, and oversees most of the financial aspects of the business. She enjoys working with tenants and landlords and helping resolve any problems that arise. Laura is also a proud mum of Dan who does a great job of keeping Laura busy outside of work. She is a keen cyclist and this year is taking on the challenge of cycling from London to Paris.
Since buying and refurbishing his first property at a young age, Jason has progressed through the ranks from a Junior Lettings Negotiator to our General Manager. He loves meeting new people and onboarding new properties. An avid petrolhead, he has a history of changing cars like other people change clothes, although as a new dad his requirements have recently changed!
With a background in hospitality and plenty of experience in lettings, Steph loves helping our tenants enjoy their time with Sugarhouse. Originally from Lincolnshire, she's now a bona fide Leeds local and enjoys exploring Leeds’ restaurant scene, meeting friends and running. The office go-to for coffee shop recommendations.
Senior Lettings Negotiator
Connor joined our Lettings Department with years of experience in Customer Service and Sales roles. As a Sugarhouse tenant himself he came to us with a great understanding of our company ethos and our processes. When he isn't letting houses Connor loves to travel; there isn't many places worth visiting that he hasn't been.
Senior Maintenance Co-ordinator
Kate joined us as a temporary Lettings Negotiator. She was such a good fit that we found her a permanent spot on our Maintenance Team. Her Irish charm, compassion and attention to detail make her a true asset. She recently purchased her first home in Leeds; located next door to a drive-thru Starbucks! Be it a coffee or a gin - Kate enjoys herself a beverage!