What is a tenancy agreement?
It's a legally binding document. Although that may sound scary, it is in place to protect you and your landlord for the duration of your tenancy. It details the requirements and responsibilities of you as a tenant and of your landlord.
What happens when I sign it?
By completing the tenancy agreement, you are confirming that you have a suitable guarantor to act for you for the duration of your tenancy, and that you are happy with the terms of the agreement. Once you have signed the agreement you are bound to the clauses within the contract for that particular property.
What’s a guarantor?
A guarantor can be anyone who is a UK Home owner (England and Wales) or anyone who is employed in the UK and earns over 3 x your annual rent. This person is usually a parent or family member but anyone who is happy to agree to the terms of the guarantor agreement can do this for you. It’s always best to double check before you sign up that you have got someone in place.
If you do not have anyone who fits the above criteria, you can apply through a company called Housing Hand for them to be your guarantor - please ask one of our team for more info!
How is my rent worked out?
Our properties are advertised with a 'weekly rent' figure. When you sign, we work out your monthly payments on a pro rata basis as there are different numbers of days in each month.
£75 per week would work out as: 75 / 7 (days in the week) x 365 (days in a year) / 12 (months in the year) = £325.89 per calendar month.
So please don't be concerned when we present your figure and it isn’t the weekly rent x4!
How long is the tenancy?
Most student tenancies are 12-months fixed, and run from 1st July to 30th June.
What if I’m not living in Leeds in the summer?
If you have signed a tenancy agreement from 1st July, you are free to move into the house whenever you like. If you choose not to that’s entirely your choice however you are still liable for the rent from the 1st July.
What’s joint liability?
You will be signing on to a joint tenancy unless you are moving into a room-share within a house. This means that all tenants are jointly liable for the condition of the property during and at the end of the tenancy, jointly liable for ensuring that the total amount of rent is paid each month and for any damages at the end of the tenancy.
What do I do if I fall out with my housemates or drop out of Uni?
Although its not something you’ll be thinking about now, its worth knowing that this does happen, and that we deal with a number of these issues each year. If for any reason you need to leave your tenancy there is a process called Reassignment which you need to complete before you can do this. There is a £150.00 reassignment fee which is taken from your deposit, and you will need to find someone to take over your tenancy. They will need to complete the full signing process before they are able to move in, at which point you will be released from the agreement.
How long do I have to do the signing process?
The signing process should be competed within 14 days of your application for the property. This includes signing agreements, returning the guarantor documentation, paying your signing fee of £80.00 and paying your deposit which is usually £300.00 per person depending on the size of the property you are signing for.
The best marketing and customer service in the North Leeds student and professional market bar none!”
They have just organised my third full refurbishment for me and they all look fantastic. I haven't lost a day's rent since they took over”
They've got fantastic prices and friendly staff”
Great value properties”
Friendly, professional service that offers great advice and sees you through from start to finish of the process of letting a house. Always available for any queries that you have and have a very quick response to let any problems that we have had in the house. Feel like we're treated like adults, not students and that they really value our custom.”
They were very professional and helpful and did their utmost to provide great customer service and find us the exact property we were looking for that satisfied as many requirements as possible. The staff are very welcoming and friendly and were easy to approach with any concerns, requests or questions.”
Brill company, extremely professional yet friendly and always happy to help! Great to chat to for advice, over all the best in Leeds!”
They're simpy the best and super efficient!!”
In a highly competitive category, this agency should be delighted with itself; the judges were extremely pleased to rewards its efforts with the gold. With a focus on students and young professionals the attitude and communication is well tailored to this audience. The team has an established presence across the social media platforms and uses social networking sites extremely well. The website is very good indeed and has a number of features expected by the young and tech savvy target audience. The directors value their staff and there is a very good mentoring scheme in place to develop negotiators into senior staff. As can be expected in student sharing tenancies, they are well versed in dispute resolution and manage to remedy any issues without legal recourse, so all parties come away happy with the results.”
You've taken a hugh worry from my mind. Thank you so much for all your helpand advice. My tenants have also been really pleased with you which is really nice. Everything was really straightforward and the tenants have been great.”
Sugarhouse Properties are always helpful when we have any problems with the house and always fix it immediately. They are constantly polite and friendly when we are in contact with them.”
Many thanks for all your hard work; your administration is excellent and you communicated well with us throughout”
We had our house on with XXXX for 4 months with no success and no feedback. Sugarhouse advised me to organise some minor improvements and had the house rented within a week! ”
Such friendly and helpful people! All staff are easy to talk to and are open to questions no matter how many! Definitely recommend to anyone looking for a house!”
I have recently organised a house for next year with Sugarhouse and everything went as quick and easy as possible. The team are a great example to all other letting agencies, with their professionalism and commitment. They also make your house-viewing fun, which is very important”
When we were looking for a house they were so helpful in trying to find what we wanted. Whenever we had problems at the house they are always very quick at responding and fixing the problem. We are very happy with the service they have provide and if we were not in our third year we would definately use them again”
Great houses with really good facilities. Always reply straightaway and send someone round within the next 2 days. Staff are so friendly!”